Customer service
Value for money

The agent has no problem spreading information revealed in regard to business transaction to another stakeholder (potential lender) without my consent. Absolutely unethical and amoral behavior - should be disbarred.

I was working with the mortgage broker (who was recommended to me by this agent), had started the application process and he had already pulled my credit and I had given him sensitive information (bank and tax statements, social security number, etc). For all I know that makes me his client, in every ethical aspect, even if I had not signed a loan with him. During a conversation with the real estate agent, I mentioned that I had a pre-approval from another lender (which I approached just in case this lender wouldn't approve - as I don't have a long line of credit in the U.S. considering that I moved here with 40).

So I do not here anything from that original broker anymore, until I walk into his office and he tells me he had stopped working on the case because he was told I decided to go with another lender. So I tell him that this isn't true as I would prefer to go with him and the company he represent, but I could already tell (by the lack of engagement - compared to our previous meetings) that he wasn't really interested in me as a customer anymore.

And the next day he called me, telling me he needs at least 2 years worth of taxes for transcription or he can't work with me.... This agent's behavior lacks every ounce of integrity, and this is just the tip of the iceberg - but this is the only misconduct she admitted to in a written form - so I can't get her for: - the repairs that weren't done properly, - the wrong information I received about the legal status of the paper work I signed and - the ill advice about the responsibilities of a dual agent towards the Buyer's side.

Review about: Remax Realtor.

Reason of review: Poor customer service.

Monetary Loss: $5000.

Preferred solution: Disbar the agent.

I didn't like: I cant speak for the whole office only for this specific agent.

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