We sold our house using Remax of Central NJ. The buyer's agent was out of the same office.
Her name is Jill Etkin. the broker of this location is Kelly. I have no issue with our agent, but I have issues with Jill & Kelly and would never use a Remax office again.
Jill (in our opinion...I have to say 'in my opinion' because statements that were made to me and my wife were later denied and therefore it is my word against hers) lied about various subjects. Her alleged actions caused my blood pressure to rise, I couldn't sleep and my work suffered. The clincher was the final walk-through, which took them 5 minutes.
Then, we had a Use and Occupancy Clause, which was up on November 23rd. The buyer, Cory Singer, called on November 20th and said they couldn't do the 23rd. First we were told he was away; then told he couldn't leave work.
Meanwhile, the agreement clearly states that we had to vacate on 11/23. They agreed to inspect the evening of the 23rd; then cancelled with no reason. They broke the agreement and didn't care. In our opinion, the advice came from Jill (which "Cory will sign an affidavit stating that did not happen). The Remax owner (Kelly) said her agent did nothing wrong and it was our word against theirs. She is right, but my wife and I know the truth and someday they will have to answer to someone more important than me. There is a lot more to the story; feel free to contact me via email and I can go into depth. Just be careful about using Remax in Manalapan and especially Jill Etkin.
Product or Service Mentioned: Remax Home Selling.
Reason of review: Poor customer service.
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